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Your current refrigeration company

How much do you like your current refrigeration company that handles your refrigeration needs? I always like to ask this because some people just settle for a company or a refrigeration guy without giving him or the company a great review! Why is this? Maybe he or the company has great prices? The cost for refrigeration some times can cost a lot and companies will take advantage of this for sure! I like to do the job right the first time to make sure that I do not get a call back for something I may have missed! I have to admit we are not perfect and sometimes miss something so that call back should be free and I will have to suck up the loss for the travel and parts needed to make the refrigeration system work good! I like to look good for my customers clean uniform not a printed shirt like some companies! Short hair and no facial hair! This prevents hair loss on the equipment, food, or ice that we will be working over and you want to stay clean for the customers! Many have hired me big to small companies as the problem solver guy! When all else fails and that current refrigeration guy that took your money and will not return your calls bails on you! I see this happen all the time maybe it’s a person or a company which I call fly by night taking new jobs collecting the money and never returns or calls back! This is sad because you have already paid this person for the repair and now you have to scramble to find a new company or refrigeration person to fix what you already paid for!

 

I have been doing air conditioning and refrigeration for over 25 years now! Do I know everything? No! I am still daily learning the new ways to save customers money and when I do that the restaurant, bar, or any company that have commercial refrigeration will keep in business and that makes me happy and gives me return calls! Some times enough is enough right? You have to keep calling the same company or person to come back to fix the same problem because of lack of knowledge or just poor workmanship this refrigeration person is costing you time and money from down time! Can you count on the Refrigeration Company or person to answer the phone, show up in a timely manner, and make or keep his appointments? Trust me there are hours in the day when you do not want that refrigeration person to be in your way trying to fix a broken refrigerator or ice machine because you might have what I call your rush hours!

So what grade would you give your refrigeration company or guy? Lets do a school grade A-F please feel free to post and lets hear the good, bad, and ugly!


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